Changing the Stereotype of Plumbing.
With over three decades of combined experience, Pipedex is dedicated to delivering high-quality, honest service that our customers across the Upstate can rely on without the headache.
Trusted by our community
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. Rooted in Integrity & Craftsmanship
We are Oleg Shevchenko and Stephan, the owners and partners of Pipedex Plumbing. Pipedex originally began in Massachusetts back in 2017, and since 2022, we have been running our branch in South Carolina, proudly serving the Greenville and Spartanburg counties.
At Pipedex, we’re committed to changing the plumbing industry’s reputation. As a proudly Christian, family-owned business, we stand on the values of integrity, expertise, and hard work. We know how stressful plumbing problems can be, which is why we aim to diagnose and fix issues swiftly and efficiently.
We believe in transparency — no hidden fees or confusing jargon, just honest, straightforward pricing that you can trust. With Pipedex Plumbing, you’re not just a customer; you’re part of our family.
A Customer Bill of Rights
Many of us remember a time when life was simpler, and people trusted one another more. Today, things have changed, and many businesses need to catch up. Modern home repair companies work differently than they did in the past, and we believe you deserve the best.
Real People Answering
Isn’t it frustrating to get a machine when you need help fast? We will answer our phone and schedule your appointment immediately.
Friendly Customer Service
You have the right to be treated with respect and kindness. Our team members provide professional, friendly service every time.
Convenient Scheduling
We work around your schedule and give you an estimated time of arrival. If we’re going to be early or late, we’ll call you.
Service Agreements
An ounce of prevention is worth a pound of cure. We offer maintenance agreements to prevent big breakdowns and keep your systems working well.
Upfront Pricing
No more surprises. Our technicians will provide upfront prices so you know exactly how much the repair will cost before we start working.
Guaranteed Work
We offer a one-year warranty for the repairs we do. Some larger installations carry even longer manufacturer guarantees.
Protecting Your Safety
Top companies know how important safety is. Our technicians pass criminal background checks, are tested for drug use, and arrive in uniform.
Respect for Your Home
Our technicians are trained to leave your home as clean as they found it. We use gloves, boot covers, drop cloths, and vacuums.
Ongoing Training
We invest in ongoing training for our workers, not just in technical skills but also in customer service.
Our Code of Ethics
At Pipedex Plumbing & Drains, we are committed to serving our customers and conducting our business by a strict code of ethics.
Customers
- WE WILL SERVE our customers with integrity, competence, and objectivity.
- WE WILL DELIVER to our customers more than we promised through value-added services.
- WE WILL PERFORM our work to meet technical codes or better.
- WE WILL EXPLORE each situation in detail to understand the problem and recommend the best solutions.
- WE WILL RESPECT each customer’s home and property and leave them as clean as we found them.
Employees
- WE WILL TREAT our employees fairly.
- WE WILL ASSIGN technical personnel to each job according to their experience and expertise.
- WE WILL FOSTER ongoing training for all employees to uphold high performance standards.
- WE WILL HIRE only personnel of high personal integrity.
Professional Responsibility
- WE WILL MAKE Quality Service the trademark of the jobs we perform.
- WE WILL STAND behind our work and take care of callbacks with minimum inconvenience.
- WE WILL NOT provide services that compromise the integrity of our trade. We follow the Golden Rule.
Others make claims. We make guarantees.
There’s a reason Pipedex Plumbing and Drains has been trusted in this community for years: our commitment to quality. Every customer receives the following promise: